FAQS

To place an order, browse our selection of backpacks and gear, select the items you want, choose your preferred size or color, and click “Add to Cart.” Proceed to checkout, enter your shipping details, and complete the payment process.

If you receive a damaged or defective item, please contact us immediately at info@technowayessolution.com with photos of the issue. We will arrange a replacement or issue a refund.

We accept a variety of payment methods including credit/debit cards, bank transfers, and cash on delivery (where available). All transactions are processed securely.

Shipping times typically range from 5–10 business days depending on your location. You will receive a tracking number once your order has been dispatched.

Currently, we primarily offer domestic shipping within Pakistan. For international shipping, please contact us directly, and we will try to accommodate your request.

Orders can be changed or canceled only if they haven't been shipped. If the order has already been processed or dispatched, we cannot make any changes but you can return the item after delivery.

Yes, you can return items within 30 days of receiving your order, provided they are unused, in original condition, and in the original packaging. Please refer to our Refund and Return Policy for details.

You can reach our customer support team via email at info@technowayessolution.com or by calling +923059570989. We’re here to help with any questions or concerns you may have.